SHIPPING & RETURNS

SHIPPING

All orders are shipped within 2 business days with expected delivery between 1-3 business days of being shipped. You will receive an order dispatch e-mail with your tracking number to confirm that your order has been dispatched.

A signature may be required to accept delivery. If you are not available to take delivery of your order, the courier will leave you a card with instructions relating to collecting your order from a local sorting office or rearranging delivery.

If you require any further information regarding delivery, please do not hesitate to contact us at help@chopstickstyler.com or you can contact us here.

RETURNS

We offer a generous 60 day returns policy, starting from the day you receive your item, if you are not happy with your purchase. Please contact us here to start a return.

Please allow up to 5 business days from the receipt of your return to be processed and your refund issued. Funds may take 3-5 days to appear in your statement depending on payment method used.

Funds will be reimbursed into the account initially used to purchase the item only.

If there is a fault with your item, we will also offer the option of an exchange and we will cover the cost of return shipping.

ESTIMATED DELIVERY TIMES
*Please allow addition 1 working day to cover collection and preparation for despatch.
*Based on deliveries to major cities (in working days)

United Kingdom: (2-3 days)

Europe 1: 

  • Austria (2-4 days)
  • Czech Republic (4-10 days)
  • France (2-4 days)
  • Germany (2-4 days)
  • Hungary (4-10 days)
  • Italy (2-4 days)
  • Poland (4-10 days)
  • Portugal (2-4 days)
  • Spain (2-4 days)

Europe 2: 

  • Croatia (2-4 days)
  • Estonia (4-10 days)
  • Finland (2-4 days)
  • Ireland (2-4 days)
  • Netherlands (2-4 days)
  • Romania (4-10 days)
  • Slovakia (4-10 days)
  • Slovenia (4-10 days)
  • Sweden (4-10 days)
  • Switzerland (2-4 days)
Rest of World: 
  • Australia (2-4 days)
  • Canada (2-4 days)